1. If you haven't already, go to the Clinical Messages (or Mail Center) module. The Active queue of either your Clinical Messages or Patient Requests displays.
2. Find the message you want. For details, click here.
3. Click the subject associated with the message to display it.
4. Click Forward to display the message with an area for you to add information to the message.
Note: To post-date your message, click the calendar icon and select a date or type the date.
5. Select the recipient or recipients. For details, click here.
6. If there is a patient attached or if you selected a patient as a recipient, you can update the From field. (This only applies if you are associated with the same clinic as the patient.)
7. Type additional text.
8. If there is a patient associated with the message, use the Pt. Data tab to add data, if desired.
Note: If sending a message to a Centricity user, click Add Pt. Data to add data.
9. If desired, save the message as a note or To Do item. Or click the option to select a read receipt or mark the message as high priority.
10. Click Send or Send Reply Delete Original. Or, to finish the message at a later time, click Save as Draft.
Note:
If post-dated, you can access this message from your Sent queue for changes. Note that the date displayed in the queue is the current date, not the send date.
For Clinical Messages only: if you forward a message when working in another user's queue, the message is sent from you (the logged on user), not from the user's whose queue is being worked on. See Working in Another User's Queue for details.
to include
this name in the recipients field on the right.
to
display additional