In the view in 4Next standalone, you can select a name from the view by list drop-down list to limit the cases to the ones that are owned or co-owned by the person you chose. You
must also be an owner or co-owner to receive notifications for a case. Anyone who is authorized to manage cases in 4Next can work with any case for their site(s), regardless of ownership.
Adding any co-owner to a case
Video: Add a co-owner to a case
When you're added as a co-owner to a case, the favorite icon is automatically turned on ❤.
- Click ⋮ in the case type section in the upper right, and then click the Manage Co-Ownership option on the menu.
- To find a name quickly, press CTRL+F to open the browser's search field, and then type the name. Items that match what you're typing are highlighted.
Video: Using the browser search to find a co-owner
- Click and drag the new co-owner's name from the available users list on the left to the top of the case co-owners box on the right.
- Click save. (To cancel the change instead, click close.)
- When you add someone else as a co-owner, the new co-owner is automatically paged.
Removing any co-owner from a case
When you're removed as a co-owner to a case, the favorite icon is automatically turned off ♡.
- Click ⋮ in the case type section in the upper right, and then click the Manage Co-Ownership option on the menu.
- Click and drag the former co-owner's name from the case co-owners box on the right on top of the available users list on the left.
- Click save. (To cancel the change instead, click close.)
- When you remove someone else as a co-owner, the former co-owner is automatically paged.