Adding a New Rx Renewal Task

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The following steps apply to front desk staff, medical assistants, or nurses who receive renewal requests from patients.

1.   If you haven't already, go to the Rx Renewal Queue.

2.   Click Add New Task.

Note: The LMR displays an alert if you select a patient with an active renewal task or a task closed within the past 7 days. To continue adding a new task, click Create New.

3.   If appropriate, assign this task, using the Users/Groups list.

4.   Complete the remainder of the task detail header, including Description, Priority, Phone, PCP, Comments, Waiting Status, and Patient preference.

5.   Select one or more medications or non-medications for renewal, using the Meds section.

6.   If applicable, update pharmacy information, using the Pharmacy section.

7.   Click Ok to submit your changes and save the task information. You can also click Cancel to exit without saving any changes you have made.