What Do You Want To Do?

• Read an Overview of the PG Broadcast Feature

• Send a Broadcast Message

• Create a Broadcast Message Template

• Delete a Message

  To remove a PG broadcast message from the Outbox, click the . The PG broadcast message is moved to the Deleted queue.

  Note:

  • If the broadcast message has not yet been sent, this message is set to Draft and is no longer scheduled for distribution.

  • You can restore a deleted message by clicking the icon from the Deleted queue. Restored messages are moved to the Outbox.

• Recall a Message

  To recall a sent message, click the message name to display it. Then, click Recall Message. The message is no longer available for viewing in Patient Gateway.

• Print a Message

  To print a PG broadcast message (as well as details for the message, such as Subject and About), click the message name to display it. Then, click Print.

Note: Sent messages remain in the practice's Outbox indefinitely. However, you can delete messages to move them to the practice's Deleted folder.