Create and Send Patient Reminders

1.   If you haven't already, select My Patient List from the Desktop menu.

2.   Click Reminders on the left side of the screen to display Patient List Query reports that were created in Reports Central and saved to the LMR.

Note: It takes up to 24 hours for a saved list to be accessible in the LMR My Patient List module.

3.   Click the name of the list on the left to select it. For each report run in Report Central, two reports are generated: one for patients with reminders that are due, and one for patients with no reminders (with "NoRem" added to the end of the report name).

Note: Use the "NoRem" version of the list to send generic reminders, such as to encourage discarding expired medications. Doing so can help you meet Meaningful use targets for preventive care.

4.   Do any of the following:

5.  Create reminder letters by doing the following:

a.   Select the desired patient or patients by clicking the check box next to each name. Or, to create a letter for all displayed patients, click the uppermost check box.

b.   Select a reminder template from the Add Letter Using Template field.

Note: See Adding a Patient Reminder Template to create a new template.

c.   The Add Note screen displays and includes the list of patient(s) for whom the letter is being created on the left. Make any changes to the letter contents, if necessary.

d.   Click Ok-Final to save the letter as final.

e.   To sign for your work and send reminders designated as "PG," click Sign (F10). The LMR indicates the changes that will be saved. Type your key and click Sign.

f.    The date of the letter displays as a link in the Date Reminded column of the patient reminders screen. To view a reminder, click the link. When you are finished, click Cancel.

6.   Print letters designated as "mail" and "no preference" (with a date in the Reminded column) by doing the following:

7.  Call patients with a "phone" preference. Click the link in the Date Reminded column to view the associated reminder.