Rollback a Key Inactivation

 

  1. Select the account.
  2. Click the Key menu.
  3. Click the Rollback Key option.
  4. If there are no instances of a Key inactivation the user that meet the criteria for being rolled back, a message displays. Click the OK button to acknowledge.
  5. If they exist, accounts for the selected user that meet the criteria for rollback are displayed.

  1. Click to check a single checkbox to indicate which record to roll back.
  2. Click the Rollback button.
  3. When prompted, authenticate your authorization by typing your User Name and Password, and then clicking the OK button.
  4. When prompted, click the OK button to acknowledge the message that the key inactivation rollback is complete.
  5. The new key for the selected account is generated automatically. If needed, while the display is available (it closes automatically after two minutes), make a note of it.