Tip Sheets and training for 4Next

Our best practice tip sheet offers advice to streamline the process of managing cases with 4Next. Workflow tip sheets are intended for staff with specific, limited interaction with 4Next. The individual eLearning activities for the online training are linked below. Online eLearning courses for 4Next are available in HealthStream for all Mass General Brigham staff. For users outside the  Mass General Brigham system, the online eLearning and video demonstrations are available via 4Next.

Case Management Tip Sheets 

• Best practices for case management
• Guide to referral and case statuses for case management
• Transferring case ownership by Epic list for case management resource specialists
• Transferring case ownership by user

Referral Management Tip Sheets 

• Providing the Physician's Review and Admission Determination for Referrals Received
• Viewing Referrals Received – All referrals with unread messages
• Working with the Home Care Pre-admission Assessment and the IRF/SNF/LTAC Screening forms -
  changing font size, finding your place, and using the keyboard
• Spaulding users:

• Viewing & printing clinical documents, attachments, and screening forms for a referral
• Spaulding Rehabilitation Network users:  Managing SRN Faxes

• Mass General Brigham Home Care users:

• Viewing & printing clinical documents, attachments, and the PAA form for a referral
• Viewing Referrals Received – All referrals where SOC is Today or SOC is Tomorrow
• Liaisons: 4Next MGBHC Liaison sorting report tip sheet 

• 4Next reports

eLearning Activities - Managing Cases with 4Next in Epic

The individual eLearning activities below are not tracked, and if you exit, you'll have to start at the beginning.

• Getting Started with Cases Sent - Epic (includes adding a case)
• Searching for Providers - Epic
• Sending Referrals - Epic
• Communicating - Epic
• Canceling and Re-opening Needs and Cases - Epic
• Finalizing and Re-opening Needs and Cases - Epic

eLearning Activities - Managing Cases & Referrals Received in standalone 4Next

The individual eLearning activities below are not tracked, and if you exit, you'll have to start at the beginning.

• Getting Started with 4Next - standalone
• Adding a Case in 4Next - standalone
• Searching for Providers - standalone
• Sending Referrals - standalone
• Communicating - standalone
• Canceling and Re-opening Needs and Cases - standalone
• Finalizing and Re-opening Needs and Cases - standalone
• Managing Referrals Received

eLearning Activities - Managing Referrals Received for Mass General Brigham staff

The individual eLearning activities below are not tracked, and if you exit, you'll have to start at the beginning.

• Getting Started with Referrals Received
• Managing Referrals Received

HealthStream Courses for Mass General Brigham staff

You progress is tracked by HealthStream. 

• MGBE 4Next 2.0 - Managing Referrals Received 2023
  For Mass General Brigham  staff who manage incoming referrals for post-acute care. (30 mins)
• MGBE 4Next 2.0 - Managing Cases 2023
  For Mass General Brigham staff who manage cases and send referrals to transition patients to post-acute care, using 4Next acute in Epic. (1hr 5 mins)
• MGBE 4Next 2.0 - Finalizing 2023
  For Mass General Brigham staff who finalize needs and cases once the patient's disposition is understood. (10 mins)
• MGBE 4Next 2.0 - Managing Cases and Referrals Received 2023
  For Mass General Brigham staff who do both, : manage cases and send referrals to transition patients to post-acute care, and also manage incoming referrals for post-acute care. (1 hr 30 mins)

Online eLearning and demonstrations for non-Mass General Brigham providers

• eLearning for 4Next 2.0 - eLearning link and training tips
  For staff at non- Mass General Brigham  post-acute sites that are receiving referrals in 4Next 2.0
• 4Next demo - Enrollment Form and Help - video demonstration on finding the enrollment form for new non- Mass General Brigham users, and using the context-sensitive online help
• 4Next demo - Review of Referral Management - video demonstration of the 4Next 2.0 compared to the previous version

Practice goals - checklists and video demos

• Practice goals for case management
• Practice goals for referrals received
• Practice goals for adding OUT cases