Send referrals for a re-opened need
A need will be closed when the need is finalized or canceled, or when the case is or canceled.
- If you haven't already, from 4Next standalone:
- Click Cases Sent on the main menu.
- Click the patient name to select a case.
- If you haven't already, from DHeCare (Epic Hyperspace):
- Log in to the Case Management or Care Coordinator module.
- From the patient encounter, click the 4Next tab.
- Click to display the case management view.
Sending referrals for a re-opened need
- When you re-open a need, you have the option to send a referral to previously selected providers, if the referral wasn't denied or canceled by the provider.
- Filter the referrals to show providers with a retracted or removed status.
- Send the referral(s) you want:
- To search for additional providers for the need, see Adding providers for a need.
See also
- Working with the Case Detail - viewing & adding patient information, adding documentation comments, viewing & printing documents, and adding document attachments .
- Viewing and printing the Case Summary - viewing the current status for all referrals; viewing the reason for any denial; printing the case summary
- Sending a message to multiple providers - viewing all messages sent and received; viewing messages for one provider; sending a message to one or more providers at the same time
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