Add providers for a need
- If you haven't already, from 4Next standalone:
- Click Cases Sent on the main menu.
- Click the patient name to select a case.
- If you haven't already, from DHeCare (Epic Hyperspace):
- Log in to the Case Management or Care Coordinator module.
- From the patient encounter, click the 4Next tab.
- Click to display the case management view.
Add providers for an existing need
Video: Add a provider for a need
- Click ⋮ on the right of the section header for the need, and then click the Add Provider option.
(After a need is
Finalized, you must re-open the need before you can
add a provider. See Finalizing a case: re-opening a finalized need.) - See Selecting providers for a patient need for instructions on filtering provider search results by languages spoken on site, services offered, referral method, CMS rating, location, payers accepted, and relationship to Mass General Brigham; selecting providers; saving a draft referral; sending one or more referrals.
See also
- Options for sending referrals
- Managing an existing case - working with needs & referrals; managing case ownership & co-owners; canceling & re-opening the case, auditing activity on the case; printing a cover page for faxing an attachment
- Working with the patient Case Detail - viewing & adding patient information, adding documentation comments, viewing & printing documents, and adding document attachments
- Sending a message to multiple providers - viewing all messages sent and received; viewing messages for one provider; sending a message to one or more providers at the same time
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