Practices Not Connected to the Partners Network

1.   From the LMR Desktop menu, click Backup Process. The Backup screen opens and lists the date(s) of the backup files that are available to download.

2.   Click Download. A new window opens with a status bar indicating the progress of the download. The window automatically closes 30 seconds after the download is complete.

3.   The LMR sends you a clinical message with the subject “Backup Process” when the backup files are downloaded. The message contains the following text: “The backup files for [dates] were downloaded by [user’s name] on [date/time]. The files are located in c:\partners\lmr\backup.”

Note: Files can only be downloaded once per day per practice.

1.   Navigate to the c:\partners\lmr\backup folder and double-click the backup folder to open it.

2.   This folder typically includes two days of backup data. Double-click the folder with the desired schedule date to open it.

3.   Double-click the HTML file titled [Date]_schedule_for_[Practice Abbreviation] to open it. This opens an online schedule for that date.

4.   Click the provider name links to access the face sheet reports and visit notes for the patients on the provider's schedule or click the patient name links to access individual patient face sheets and visit notes. The face sheets and visit notes open in a new browser window.

5.   Print the reports to a local printer, and close the browser window when finished.

6.   Return to the online schedule to access additional face sheet reports and visit notes.