Workstation or Application is Frozen

This usually indicates a problem with your workstation; however, it may simply be a matter of network traffic. Be sure to allow at least a few minutes before assuming there is a problem.

Note: Momentary "hanging" from the Big Board tab may be due to the Result Viewer's automatic refresh feature.

If after a few minutes your workstation is still frozen, press the CTRL + ALT + DEL keys at the same time; then do one of the following:

Note: If your workstation is still frozen, press CTRL + ALT + DEL twice to reboot your workstation.

Note: Rebooting your workstation will cause you to lose unsaved information.

If you continue to experience problems, call your Help Desk.