Referral Statuses

The status in 4Next lets you and the sender know the current state of a referral.

Active referral statuses

•  New - sent to you, status unchanged by you
•  Received - you notified the sender that you have seen and are considering the referral
• Accept Pending - you notified the sender that you can take the patient, pending additional information
•  Offered - you notified the sender that you will take the patient
• Accept Offer  - sender has confirmed that you are getting the patient

Inactive referral statuses

•  Denied - you cannot take the patient under current circumstances
•  Canceled - you offered and then canceled the referral
•  Retracted - referral was retracted by the sender
•  Finalized - referral was finalized by the sender

Best practices for setting referral statuses 

Status	Best practice use
Received	You can use this to acknowledge receipt. If you can’t offer or accept pending more information, due to clinical concerns or to current lack of beds or staffing, use this message to say so.
Accept Pending	You are clinically accepting the patient, pending additional information and/or documentation. List the information and/or documentation you're looking for.
Offered	You are notifying the sender that you will take the patient. To set an offer back to Accept Pending, cancel the referral, then change the status to Accept Pending.
Denied	You will not be able to take the patient under current circumstances. To monitor for new messages on denied referrals, see Viewing Referrals Received – All referrals with unread messages. You have the option to change the Denied status back to Accept Pending or Offered.
Canceled	You need to cancel an offered referral. You have the option to change the Canceled status back to Accept Pending or Offered.