Sending referrals to unverified providers

4Next does not allow you to manually fax a referral if a provider is not verified - the risk of exposing PHI by entering an incorrect fax number is unacceptable. The 4Next provider search results are based on data from CMS, including tens of thousands of providers across the country. The providers who are verified include those who have enrolled their facilities in 4Next online, and fax-enabled providers who were validated by the 4Next support team.

Getting an unverified provider verified

The 4Next support team is happy to facilitate if you know of or need to refer to a provider who's unverified, especially if that provider operates in New England.

1. Make an note of any information you have: facility name, address, and fax number. If you are communicating with someone at the site, note their name, email address, and direct contact number. The more information you provide, the more quickly the provider can be verified.
2. Click Contact Us. Complete and submit the Contact Us form to create a service ticket for the 4Next support team. In the description, include all of the provider information that you have.
3. The 4Next support team will validate the provider's fax information. If confirmed, they'll update the provider in 4Next as fax-enabled, and notify you via the Service Desk ticket. At that point, you'll be able to send fax referrals to the provider in 4Next.

See also