Creating or accessing a 4Next case in DHeCare (Epic Hyperspace)
- If you haven't already, from DHeCare (Epic Hyperspace):
- Log in to the Case Management or Care Coordinator module.
- From the patient encounter, click the 4Next tab.
- If the case has not been created, when prompted to confirm that you want to create a case, click yes.
- A newly created case opens to the view.
- An existing case opens to the view.
See next
- Adding a need - selecting needs and searching for providers to meet them.
- Printing or sharing a list of providers & provider info sheets - selecting providers and printing or emailing the list; printing provider information sheets for the patient or case manager/care coordinator.
- Selecting providers and sending referrals - filtering provider search results by languages spoken on site, services offered, referral method, CMS rating, location, payers accepted, and relationship to Mass General Brigham; selecting providers; saving a draft referral; sending one or more referrals.
See also
- Managing a case - working with needs & referrals; managing case ownership & co-owners; canceling & re-opening the case, auditing activity on the case; printing a cover page for faxing an attachment.
- Working with the Case Detail - viewing & adding patient information, adding documentation comments, viewing & printing documents, and adding document attachments.
- Viewing and printing the Case Summary - viewing the current status for all referrals; viewing the reason for any denial; printing the case summary
- Sending a message to multiple providers - viewing all messages sent and received; viewing messages for one provider; sending a message to one or more providers at the same time
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